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Business Traveller – The leading magazine for frequent flyers

US airlines trim Cuba flights

Carriers including American Airlines, Silver Airlines and Jet Blue are all adjusting their schedules following lower than expected demand

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Last chance to win a Horological Smartwatch by Frederique Constant

The elegant Swiss analogue watch syncs to your phone and features a 42mm rose gold-plated steel case and a worldtimer function

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Etihad launches ‘Closer’ promotion

Offers include return flights from the UK to Abu Dhabi from £328, and to Australia from £556

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Spirit Airlines to launch flights from Pittsburgh

The low-cost US carrier will operate flights to Dallas Fort Worth, Myrtle Beach, Fort Lauderdale, Orlando, Las Vegas, Houston’s Bush International and Los Angeles

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Virgin Atlantic adds Oscar films to inflight entertainment

Virgin Atlantic will also live stream news on the Academy Awards on its B787 Dreamliner direct flight between Hong Kong and London Heathrow

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Hyatt launches “World of Hyatt” global platform

The new masterbrand and loyalty programme is being launched “to inspire how Hyatt engages with guests, interacts with colleagues and owners, and operates the business”

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Air Astana to increase Heathrow frequency

The flag carrier will add a fifth weekly service between London and Astana from June 4

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Saco to open six new properties by 2020

The new properties will be located in Manchester, London, Dublin and Amsterdam

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Swiss to launch Cork-Zurich service

The seasonal summer route will operate weekly from June, with a twice-weekly service during July and August

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Norwegian to launch transatlantic service from four Irish airports

The low-cost carrier will operate flights to US cities from Dublin, Cork, Shannon and Belfast

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Travolution

TTE 2017: Vibe Software eyes international growth after client wins

P&P Associates’ Vibe Software says it is poised for international growth after winning major clients in the Middle East, eastern Europe and Russia. Continue reading

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TTE 2017: Atcore on the path towards growth by acquisition

Travel technology developer Atcore is actively seeking further acquisitions as it looks to create a group of software providers for the travel industry. Continue reading

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TTE2017: ‘Travel agents can use artificial intelligence for a headstart’

Artificial intelligence can be deployed by travel agents to kick-start them on the road to a sale, making them “more helpful”. Continue reading

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Travolution coverage of Travel Technology Europe 2017

Full coverage of this year’s event, of which Travolution is media partner  ‘OTAs must personalise holiday search in real-time’ Corporations and start-ups must work together to drive true innovation in travel Chinese giant Alitrip makes pitch to European travel firms … Continue reading

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TTE 2017: ‘OTAs must personalise holiday search in real-time’

Online travel agents need to personalise their websites to customers in real-time if they are to increase traditionally low conversion rates, big data analysts bd4travel say. In a tech huddle at Travel Technology Europe, Jackie Groves, vice president of sales, … Continue reading

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Totalstay seals Amadeus hotel distribution deal

Jac Travel owned Totalstay has sealed a hotel distribution deal with Amadeus. Continue reading

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Traveldoo unveils business traveller app with Uber integration

A new mobile app for business travellers from travel and expense provider Traveldoo includes integration with Uber. Continue reading

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TTE 2017: Traveltek to showcase conversion rate optimisation and data-driven UX tech

Traveltek is showcasing services at this week’s Travel Technology Show in London to help its clients prepare for the boom in mobile travel searches and bookings. Continue reading

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Sunway Travel starts migration to Intuitive’s iVector system

A five-month project has started to migrate Irish independent operator Sunway Travel’s charter operation over to new technology. Continue reading

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American Express Global Business Travel wins BASF account

American Express Global Business Travel has clinched the travel account of chemicals giant BASF. Continue reading

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Airbnb acquires Luxury Retreats and vows to continue working with agents

Airbnb has tied up the acquisition of high-end home rental firm Luxury Retreats for a rumoured $200 to $300 million. Continue reading

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TravelUp wins Feefo’s Trusted Service award

Online travel agent TravelUp has won a Feefo Trusted Service award. Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews from real customers and is designed to act as a badge … Continue reading

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Visit California launches ‘Britfornians’ video marketing campaign with BA

Visit California has launched a new marketing campaign with videos in which real-life British travellers share their stories of personal discovery within the Golden State. Continue reading

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TTE 2017: Tigerbay to unveil virtual reality ski simulator with Mark Warner

Travel systems developer Tigerbay will unveil a new virtual reality ski holiday simulator developed in partnership with operator Mark Warner at next week’s Travel Technology Europe trade show. Continue reading

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Rise in bookings helps Expedia surpass growth targets

Expedia has reported a better-than-expected increase in revenue in the last quarter of 2016 helped by a rise in bookings. Bookings rose 8% to $16.1 billion in the quarter ending December 31, a rise of $1.2 billion. It was driven … Continue reading

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Guest Post: How to manage large websites and booking systems

Large scale travel websites have a unique challenge within the SEO world. How do you make a site unique, interesting, secure and conversion driven across each and every location offered? Continue reading

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Cheapflights’ owner Momondo Group bought by Priceline in $550m deal

US travel giant The Priceline Group has announced that it is to acquire Cheapflights owner Momondo Group for $550 million. The Priceline Group confirmed on Tuesday that it had signed a definitive agreement to acquire Momondo, with the deal expected … Continue reading

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Kiwi.com appoints former American Airlines marketing chief Stephen Davis

Former American Airlines global marketing strategy director Stephen Davis has been named as chief marketing officer at flight search specialist Kiwi.com. Continue reading

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Booking.com ‘Booster scheme’ offers sustainable start-ups grants up to €500,000

Sustainable tourism start-ups are being given the chance to pitch for grants worth up to €500,000. Continue reading

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Google costs down but hotel capacity ‘held back’, says On The Beach

Costs of advertising on Google have continued fall but there are signs that hoteliers in the western Mediterranean are holding back capacity, On The Beach has reported. The Manchester-based publically-listed OTA this week reported a 20% year-on-year rise in revenue … Continue reading

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Travel Weekly

The Book of Dreams launched by Thomas Cook with G Adventures

Thomas Cook has joined up with G Adventures to launch new touring product.

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Laurence Hicks to leave Wendy Wu Tours

Wendy Wu Tours UK managing director Laurence Hicks is to leave the business.

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Newcastle airport reports strong demand as passenger numbers rise 16%

Strong demand on routes to Dubai, Geneva and the Canary Islands helped push up the January passenger count at Newcastle airport by more than 16%.

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Ryanair unveils new Stansted and Luton routes

Nine new routes are to be introduced by Ryanair from London-area airports for winter 2017-18.

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‘Uber of travel’ Surf Air set for UK operations launch

A California-based ‘all-you-can-fly’ airline is to start operations from the UK.

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Investigation begins into Flybe crash landing at Schiphol

An investigation has begun into the crash landing of a Flybe twin turboprop aircraft at Amsterdam Schiphol airport yesterday afternoon.

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Special Report: How to tap into the apprenticeship levy

In the second of a series focusing on a new approach to apprenticeships, Robin Searle looks at the practical implications for travel companies

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Kuoni and Holiday Extras recognised in Best 100 Companies awards

Kuoni was last night recognised as being among the best 100 companies in the UK to work for.

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Abta repeats call for crackdown on bogus holiday sickness claims firms

Abta has repeated a call for government action to combat bogus holiday illness claims encouraged by “unscrupulous” claims management companies.

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Heathrow’s 2016 profits rise by 20%

Increased passenger numbers helped Heathrow hike profits by almost 20% last year.

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Ryanair stresses urgency of post-Brexit aviation deal

Ryanair has accused the government of failing to grasp the urgency of striking a deal for post-Brexit aviation, warning the industry needs a year’s notice to plan schedules after the UK leaves the EU

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BA parent takes €460m Brexit currency hit

British Airways owner International Airlines Group took a €460 million hit from the impact of adverse currency following last summer’s Brexit vote.

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New Atol fund will cover linked component internet sales

Approach to EU directive reform revealed in UK government consultation response

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Tunisia inquests: Coroner indicates he will not make neglect verdict against Tui

Families of the 30 British victims killed in a terrorist attack in Tunisia want a ruling of “neglect” to be given against tour operator Tui in the inquest into their deaths.

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Colleagues pay tribute to Andrew Burnham

MacIntyre Hudson partner ‘a consummate professional’

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Start-up Sound Travel gets in tune with music festivals

Music tourism specialist Mike Bayon, the man behind the Ibiza Rocks travel and hotels brand, is launching a full-service package travel operation for music festivals and events.

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Celebrity defends marketing by text

Celebrity Cruises boss Jo Rzymowska has hit back at criticism from agents over direct marketing via text messages.

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Comment: Agents’ star keeps rising

When Kuoni opened its first two shops on the high street in 2008, it claimed the move was just about making the brand “more accessible”. More shops then followed, before it signed its deal to be John Lewis’s exclusive travel concession partner in 2012.

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Bmi regional announces new Derry to London service

A new service between London Stansted and City of Derry Airport has been announced by bmi regional.

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Norwegian unveils low-cost transatlantic routes from Scotland and Ireland

A raft of new low-cost transatlantic flights have been confirmed by Norwegian.

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Travel Weekly

North Africa: Couples v families

It’s time to take another look at North Africa, writes Katie McGonagle.

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Central America three ways

Wildlife, wild landscapes and colonial charm, all with a Caribbean coastline? Try Central America, says Nick Redmayne

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Latin America: Santiago

What is there to see in Santiago? Expat Sarah Gordon offers an insider’s take on the Chilean capital.

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Weddings & honeymoons: Venues with a view

Why fly long-haul when Europe has so many photogenic wedding options? Joanna Booth reports.

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Spain & Portugal: The Algarve

Glamorous golf resorts or wild cliff-edged beaches? You’ll find it all in the Algarve, writes David Whitley.

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Weddings & honeymoons: Anniversaries

Anniversary breaks are a no-brainer to impress clients and boost commission, writes Laura French

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Spain & Portugal: Madrid

Fall in love with the Spanish capital, then move on to its nearest neighbours, says David Whitley

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Active and adventure: Florida Keys

The Florida Keys are ideal for active water babies, finds Clare Walsh.

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Family holidays: Santa’s little helpers

Too soon to start thinking about next Christmas? Not if you want to bag a break to Lapland, finds Janine Kelso.

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Family holidays: Summer on a shoestring

Family fun in the sun need not mean breaking the bank, writes Laura French.

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Family holidays: Villas three ways

Villa holidays can be an easy sell for families looking for some privacy, says Laura French.

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Asia: South Korea

South Korea is the up-and-coming star in Asia, writes Katie McGonagle

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48 hours Antwerp

Warm up to Belgium’s cool second city, says David Whitley

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10 of the best romantic weekends

Help clients get that loving feeling, writes Laura French

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All inclusive: All new

There is plenty in store for all-inclusive fans in the year ahead, finds Laura French.

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All inclusive: Agent expert

Capitalise on commission with an expert’s guide on how to approach all-inclusives.

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The US: 48 hours in Houston

There’s more to the biggest Texan city than Nasa and oil, finds Ella Buchan.

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The US: Portland

Craft beers, coffee houses and street-food stalls on every corner? David Whitley finds it easy to embrace Portland’s artisanal chic.

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River cruise: The Danube

Hollie-Rae Brader waltzes along the Danube to see why it’s such a top seller for river first-timers.

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Cyprus: Paphos

Find out how Paphos being named European Capital of Culture can help you sell more, says Laura French.

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Breaking Travel News

Breaking Travel News

Focus: SAS speeds up handling of customer issues and increases customer satisfaction with the new system
In June 2016 SAS airlines accelerated handling of customer issues (such as booking changes or feedback regarding onboard services) by moving processes to a new generation system. In 5 months the airline in cooperation with global IT company Comarch, implemented an innovative system for customer service to automatize handling of customer issues and improve customer satisfaction.
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News: British tourists flock to Valencia
Valencia received a record 95,106 British visitors in 2016, 19.9 per cent more than in 2015 and, with new direct flights from London Luton, Birmingham, Glasgow and Edinburgh being launched in the next few months, that figure is expected to grow further this year.
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News: Travelport signs partnership with Astra Travel
Travelport has announced a new multi-year agreement with Astra Travel, the first dedicated travel management company in Egypt. Established in 1990, Astra Travel provides integrated travel services as well as event management services to large local and international firms.
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News: Malaysia Airlines secures IATA Fast Travel Green certification
Malaysia Airlines has become the first Malaysian carrier to receive the International Air Transport Association Fast Travel Green certificate in recognition of the airline’s efforts in making passengers’ travel more flexible and convenient via its self-service facilities.
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News: Thomas selected to head Les Clefs d’Or
Simon Thomas, head concierge at The Lanesborough in London, will be appointed International president of Les Clefs d’Or on in March 2017. The ceremony will be held at the Union Internationale des Concierges d’Hôtels Les Clefs d’Or in Berlin.
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News: Heathrow sees record 75.7m passengers in 2016
Heathrow welcomed a record 75.7 million passengers in 2016, up one per cent on the previous year. Passenger charges fell by one per cent at the UK’s largest airport, as Heathrow retained its position as Europe’s best hub for the third year running.
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News: airBaltic launches new route to Abu Dhabi
airBaltic will launch a direct service between Riga and Abu Dhabi on October 29th, 2017. The Latvian airlines will operate the Riga-Abu Dhabi route four times weekly with a long-range Bombardier CS300 aircraft.
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News: Diversification pays dividends for Amadeus as profits rise
Amadeus IT Group has reported adjusted profit of €911 million for the full year of 2016, which represents growth of 21.2 per cent compared to 2015. This growth was supported by an increase of 14.3 per cent in revenue, to €4,473 million, and 16 per cent in EBITDA to €1,700 million.
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News: IAG sees pre-tax profits rise for financial 2016
International Airlines Group has reported pre-tax profits of €2.5 billion before exceptional items for the year to December 31st, 2016. The figure is up 32.7 per cent on that of 2015.
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News: bmi regional to launch Stansted-Derry flights from May
bmi regional has announced it will be launching a new service between City of Derry Airport and London Stansted Airport from May 2nd. The route, which is a public service obligation, or PSO, has previously only been operated on a daily basis.
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News: Antler launches 2017 summer collection
Antler has designed a range of functional, stylish cases for spring and summer 2017. With a plethora of features, each case defines its own benefits for both long and short haul travel; each a desired possession, to have and to hold all summer through; and with a ten year global guarantee,  a further ten summers to follow.
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Focus: Breaking Travel News interview: Sébastien Bazin, chief executive, AccorHotels
AccorHotels is engaged in a process to transform itself from a traditional hotel company into an all-encompassing hospitality organisation. As he visits London to bring investors up to date on progress, Breaking Travel News editor Chris O’Toole sits down with chief executive Sébastien Bazin to find out more.
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News: Qantas beats financial guidance for second half of 2016
Qantas today reported an underlying profit before tax of $852 million and a statutory profit before tax of $715 million for the six months ended December 31st, 2016. The underlying result was down 7.5 per cent compared with the prior corresponding period, but above the guidance range provided in October last year.
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News: Japan welcomes record number of visitors
The Japan National Tourism Organisation has announced that the number of visitors to Japan in 2016 was 24.04 million people. This represents the largest on record since JNTO started to keep the statistics in 1964.
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News: TAP Portugal to link Lisbon with Abidjan, Ivory Coast
TAP Portugal has announced the launch of a new destination in Africa. As of July 17th, TAP will fly via its hub in Lisbon to Abidjan, in Ivory Coast, taking the airline’s network to a total of 15 destinations in ten African countries.
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News: Emirates to reveal new on-board lounge for Airbus A380 at ITB Berlin
Emirates will launch a series of new cabin products and enhancements in 2017 for both its A380 and Boeing 777 fleet. The multi-million dollar cabin interiors upgrade programme includes an enhanced on-board Lounge for its flagship Airbus A380 aircraft.
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News: Korean Air takes delivery of first Dreamliner 787-9 from Boeing
Boeing and Korean Air today celebrated the delivery of the airline’s first 787-9 Dreamliner. The Seoul-based carrier will be the first Korean carrier to operate the 787-9 Dreamliner in the country.
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Focus: Breaking Travel News investigates: Klein Handjies Preschool at Boschendal Estate
History, explains Lynette Carolissen, principal of the Klein Handjies Preschool at Boschendal estate near Franschhoek, may well show that the decision by Boschendal’s new owners to support this preschool was the most beneficial of all the changes and improvements that they have brought about since taking over the estate in 2012.
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News: Koks brings first Michelin star to Faroe Islands
Koks in the Faroe Islands has been awarded its first star by the Michelin Guide Nordic Countries 2017 – the first ever to be given to a Faroese restaurant.
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News: Buenos Aires showcases gastronomic heritage
The city of Buenos Aires is enjoying a special year with its designation as Ibero-American Capital of Gastronomic Culture. Tourists will now be able to join free tours alongside locals and get an insider’s view of the city’s restaurants and eateries, including perennial favourites and hot new discoveries.
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